About Us

Welcome to Stitch Wizard

Who Are We

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Our Mission

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What We Do

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Our History

Stitch Wizard was started as a home based business in 1989 in Cambridge. The business has evolved from a small firm that did only embroidery to the Wholesale/Retail company it is today, with newer, state of the art multi-head machines for embroidery, digitizing, cresting, tackle twill, applique vinyl (heat pressing) and screen printing. Our staff is second to none and it is our goal to build long term business relationships with our customers. In fact, most of our clients have been with us for more than 10 years. We have done work for some of the most recognizable brands in Canada and the U.S. as well as many unique projects such as branding for private air carriers.

About the Owner

The President, Theresa Jenkyn fell in love with the embroidery machines she saw at the Toronto Sportsmen’s show at the age of 17 and vowed to make it a career someday. “It was like someone branded it on my brain and I couldn’t stop thinking about it.” All these years later, the passion still burns. Everyday is a new day, with new logos, new challenges.

Our process

To engage with Stitch Wizard effectively, we can tailor the 6 “D” process specifically to align with the services and ethos of the company. This structured approach ensures that every project is executed with precision, from initial concept to final delivery. Here’s how the process can be applied:

01

Discover

  • Initial Consultation: Begin with a consultation to discuss your needs, goals, and vision for the project. This is the stage to share ideas, inspirations, and the intended impact of the project.
  • Research: Stitch Wizard conducts research to understand your brand, target audience, and the latest trends in embroidery, screen printing, and promotional items that could elevate your project.

02

Define

  • Scope Definition: Together, we define the scope of the project, including timelines, budget, and key objectives. This stage solidifies the partnership and sets clear expectations.
  • Strategy Formulation: Develop a strategy that outlines the project’s approach, including selection of materials, techniques (such as custom crests, tackle twill vs. appliqué, screen printing, etc.), and any specific design elements or colors to be used.

03

Design

  • Creative Conceptualization: Our design team starts conceptualizing the creative aspects, taking into account the research and strategy formulated in the earlier stages.
  • Design Proposal: Stitch Wizard presents design proposals for your review, including mock-ups for embroidery, screen printing designs, and prototypes for promotional items, ensuring alignment with your vision.

04

Develop

  • Sample Production: Upon approval of the design, sample products are developed. This could include a sample embroidered crest, a screen-printed t-shirt, or a prototype of a promotional item.
  • Review and Refinement: You review the samples and provide feedback. Stitch Wizard refines the products based on your feedback, ensuring every detail meets your expectations.

05

Deploy

  • Full-scale Production: Once the samples are approved, Stitch Wizard begins full-scale production of the project, employing state-of-the-art technology and skilled craftsmanship to ensure high-quality results.
  • Quality Assurance: Throughout production, strict quality control measures are in place to ensure every item meets the high standards set at the beginning of the process.

06

Deliver

  • Final Review: Before delivery, you are invited for a final review of the products to ensure everything is as per the agreed specifications.
  • Delivery and Implementation: Stitch Wizard coordinates the logistics of delivering the final products to you, ensuring they arrive on time and in perfect condition.
  • Follow-Up: After delivery, Stitch Wizard follows up to ensure your satisfaction with the products and the overall project execution, gathering feedback for continuous improvement.

Why choose Stitch Wizard?

At Stitch Wizard take great pride in not only the finished product, but in how we interact with our customers. We will clarify instructions when needed and make suggestions to ensure what we deliver is exactly what you hoped for. There are many choices, Stitch Wizard wants to make sure we are always your first choice.

With a history dating back to 1989, Stitch Wizard has honed its craft and industry knowledge, ensuring unparalleled expertise in embroidery, screen printing, and promotional products.

Offering a wide range of services from custom crests, tackle twill, appliqué, screen printing, vinyl/heat pressing to an extensive selection of promotional items, Stitch Wizard is a one-stop-shop for all custom branding needs.

Utilizing the latest in multi-head embroidery machines and printing technology, the company guarantees high-quality, precise, and consistent results across all projects.

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With a focus on building long-term relationships, Stitch Wizard has a proven track record of maintaining client satisfaction, evidenced by a client base that has remained loyal for over a decade.

Having worked with some of the most recognizable brands in Canada and the U.S., Stitch Wizard has the experience and credibility to handle projects of any scale and complexity.

Every item produced undergoes rigorous quality checks to ensure it meets the high standards of durability, washability, and design accuracy that Stitch Wizard sets for itself.

Despite offering top-tier services and partnering with leading brands for corporate apparel, Stitch Wizard remains competitively priced, ensuring clients receive excellent value for their investment.

Under the passionate leadership of Theresa Jenkyn, who has been enamored with embroidery and custom apparel since a young age, Stitch Wizard operates with a level of dedication and enthusiasm that’s rare in the industry.

Projects Completed
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Happy Clients
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Lines Of Code
K+
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Awards
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Would you like to start a project with us?

Ready to elevate your brand with custom apparel and promotional items? Contact Stitch Wizard today and let us bring your vision to life with our unparalleled services and dedication to excellence.

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